Privacy Policy | Obsidian AI Technologies

Privacy Policy

Last Updated: January 22, 2026

Obsidian AI Technologies

1. Information We Collect

  • Name
  • Email address
  • Phone number
  • Company name
  • Scheduling details and submitted messages

We may also collect IP address, browser/device data, and usage logs for security and operational purposes.

2. Communications Data (SMS, Email, Calls)

If you explicitly opt in, we may collect and store communications data including message content, timestamps, delivery status, call metadata, and AI-generated responses.

Clients using our platform to message their own contacts are solely responsible for obtaining proper consent.

3. How We Use Information

  • Schedule and manage appointments
  • Provide requested services and support
  • Operate AI automations and workflows
  • Maintain system security and compliance
  • Improve product performance and customer experience

4. SMS & Email Consent

You will only receive SMS or email messages from us if you have explicitly opted in via a checkbox or similar mechanism. Messages may include appointment confirmations, service notifications, and follow-ups.

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out of SMS
  • Reply HELP for assistance

5. Data Sharing & Service Providers

We do not sell personal information. We may share data with trusted service providers (e.g., CRM, messaging delivery, scheduling, AI infrastructure) strictly to operate our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. SMS Privacy & Mobile Data

Information sharing with subcontractors providing support services (such as customer service, SMS delivery, CRM, or infrastructure providers) is permitted.

All other use cases exclude text messaging originator opt-in data and consent; this information is never shared with third parties.

7. Data Security & Retention

We use reasonable safeguards to protect data. Information is retained only as long as necessary for business, legal, and compliance purposes.

8. Your Rights

You may request access, correction, or deletion of your information by contacting: [email protected]

9. Policy Updates

This policy may be updated periodically. The “Last Updated” date reflects the current version.

10. Contact

Obsidian AI Technologies
Email: [email protected]
Phone: 833-800-8467